All Articles

Browse our complete collection of insights, tutorials, and thought leadership on AI, fintech, and digital transformation.

Productivity & Technology Tools

Coffee, Technology and Café Experience

TL;DR: Coffee and technology are intertwined, with tech innovations transforming every step from bean to cup. While tech enhances convenience and consistency, the human touch remains invaluable in...

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James Huang
5 minOct 2
Digital Transformation Principles

Digital Transformation is not about Technology

TL;DR: Technology shouldn't be seen as a panacea for all business issues but rather as a tool that complements your overall strategy. Focus on aligning technology with your business goals, underst...

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James Huang
5 minSep 25
NFT Business Models

What is a smart contract?

A smart contract is a self executing program stored on a decentralised blockchain network — the blockchain technology is a database type that allows data to be stored in blocks that are chained togeth...

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James Huang
5 minSep 18
Productivity & Technology Tools

Graph is more than a thousand words

TL;DR: Visual graph networks provide a clearer, more efficient way to understand and manage complex business relationships compared to traditional spreadsheets. By employing innovative visualizati...

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James Huang
5 minSep 11
Company Culture & Operations

Our own Transformation

TL;DR: At Mercury Technology Solution, continuous transformation is key. Embracing new technologies and redefining our business model has led to a 400% increase in top-line performance. By focusin...

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James Huang
5 minSep 4
Education & Skills Development

The 10,000 Hour Rule Is Wrong: How to Really Master a Skill

TL;DR: The 10,000-hour rule popularized by Malcolm Gladwell is often misunderstood. While practice is crucial, the quality of practice and other factors like motivation and mental rehearsal play s...

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James Huang
5 minAug 28
Phygital Customer Experience

The future of Brands, as a Service (BaaS)

TL;DR: As consumer expectations shift towards meaningful experiences, brands must evolve beyond products to offer personalized services that enhance customer lives. Technology enables brands to sc...

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James Huang
5 minAug 21
Education & Skills Development

Is learning English an important part of learning a programming language?

TL;DR: Effective communication is crucial in programming, with English being the lingua franca of the tech world. While basic English skills can suffice initially, advanced understanding becomes e...

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James Huang
5 minAug 14
Lean Startup Principles

Execution Success

TL;DR: Success in today's world stems from strategic planning and execution rather than chance. By clearly defining your goals, creating a detailed plan, and executing with focus and adaptability,...

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James Huang
5 minJul 31
Customer Loyalty & Retention Strategies

Identify (and Lose) Bad Customers

TL;DR: Bad customers can severely impact your business by draining resources and damaging metrics across various categories. Identify and manage these customers wisely through assessment, communic...

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James Huang
5 minJul 24
Customer Loyalty & Retention Strategies

Why Building Community Matters in Ecommerce?

TL;DR: In today's crowded digital marketplace, successful ecommerce strategies require more than just marketing products. Building authentic communities focused on customer interests, passions, an...

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James Huang
5 minJul 10
Business Planning Frameworks

Stay Relevant and change the Business Model

TL;DR: The world of marketing is transforming, requiring agencies to shift from "Creativity as a Service" to "Results as a Service" by prioritizing measurable outcomes over mere deliverables. This...

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James Huang
5 minJul 3

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